Gail Letts is the current CEO & Founder of LETTS CONSULT - a business which she founded in 2019 to help businesses transform policies, procedures, product and practices for the future. LETTS CONSULT concentrates its work in 3 areas: strategy, talent and culture. LETTS CONSULT holds as its core that for businesses to be successful, they need to have and execute a strong strategic plan that places a high value on corporate social responsibility. A commitment to diversity, equity, inclusivity and community is embedded in the foundation of all work. Gail has obtained a certification in DEI from Cornell University.
The majority of Gail’s career has been in banking - she was the Virginia Market President for First Tennessee Bank, Richmond Regional President & Chief Lending Officer for C&F Bank and President & CEO of Suntrust Bank’s Central Virginia Region. During her extensive tenure at SunTrust, she held positions in Human Resources, Employee Relations, Training and Retail Banking, where she was personally responsible for SunTrust’s branch network of more than 1,400 offices. Her success in these roles paved her path to being selected as one of the first female Presidents within SunTrust’s vast market and first female President in Virginia. Gail currently serves on the Community Bankers Trust Corporation (ESXB) Board of Directors.
Gail has built a reputation for attracting, developing and retaining top talent and creating high performance teams. She has taken the lead role in numerous projects as executive strategist and has been on implementation teams for over 20 mergers and acquisitions. Gail has analyzed the financial performance for hundreds of clients, advising them on financing, cash flow, process and profitability improvement, and has developed numerous strategies for them to grow market share and revenues. She has delivered numerous programs and workshops on leadership, motivation and culture change. She has been the keynote speaker at myriad conferences and has had the honor of providing the VCU School of Business Commencement Address. She developed and implemented SunTrust’s “Women’s Initiative” for the DC market which became a “best practice” in the industry and helped create First Tennessee Bank’s “Women & Wealth” Program.
CURRENT COMMUNITY LEADERSHIP
PREVIOUS COMMUNITY LEADERSHIP and AWARDS
The majority of Gail’s career has been in banking - she was the Virginia Market President for First Tennessee Bank, Richmond Regional President & Chief Lending Officer for C&F Bank and President & CEO of Suntrust Bank’s Central Virginia Region. During her extensive tenure at SunTrust, she held positions in Human Resources, Employee Relations, Training and Retail Banking, where she was personally responsible for SunTrust’s branch network of more than 1,400 offices. Her success in these roles paved her path to being selected as one of the first female Presidents within SunTrust’s vast market and first female President in Virginia. Gail currently serves on the Community Bankers Trust Corporation (ESXB) Board of Directors.
Gail has built a reputation for attracting, developing and retaining top talent and creating high performance teams. She has taken the lead role in numerous projects as executive strategist and has been on implementation teams for over 20 mergers and acquisitions. Gail has analyzed the financial performance for hundreds of clients, advising them on financing, cash flow, process and profitability improvement, and has developed numerous strategies for them to grow market share and revenues. She has delivered numerous programs and workshops on leadership, motivation and culture change. She has been the keynote speaker at myriad conferences and has had the honor of providing the VCU School of Business Commencement Address. She developed and implemented SunTrust’s “Women’s Initiative” for the DC market which became a “best practice” in the industry and helped create First Tennessee Bank’s “Women & Wealth” Program.
CURRENT COMMUNITY LEADERSHIP
- Secretary for Activation Capital (Gubernatorial Appointment)
- Richmond World Affairs Council Board Member
- Massey Cancer Center Board Member
- First Tee of Greater Richmond Board Member
PREVIOUS COMMUNITY LEADERSHIP and AWARDS
- 017 Urban Financial Services Coalition Leadership Award
- Virginia Center for Inclusive Communities Humanitarian Award
- 017 Richmond Times-Dispatch “Person of the Year” Nominee
- Risk Management Association’s
- 015 Business Person of the Year
- Style Weekly Magazine’s 01 Power List | Richmond Top 50
- VCU School of Business Commencement Keynote - 01
- Two Time Honoree of Maryland’s Top 100 Women in Business
- First Female President of the Baltimore Rotary
- Paul Harris Fellow Honoree for Community Contributions
- Baltimore School For the Arts Board Member
- Goodwill Industries of the Chesapeake Board Member
- Washington Business Journal’s “Women Who Mean Business” Top 50
- Easter Seals Board Member
- Goodwill International Board Member
- Richmond United Way Board Chair
- Virginia Small Business Financing Authority (Gubernatorial Appointment)
- Greater Richmond Partnership Chair
- Heart Ball & Go Red for Women Luncheon Chair
- Homeward Board Member
- YMCA Board Member
- Virginia Bankers Association Board Member
- VCU School of Business Foundation Board Member
